Tweens-Lounge-Lightly Padded Flexi-Bra (TW-SB-88)
Why you should Love us?
Enjoy unmatched comfort with the Tweens Seamless Bonded Lightly Padded Lounge Bra, perfect for everyday wear. Made from soft polyamide (78% nylon, 22% elastane), it feels like a second skin. The lightly padded, full-coverage design provides gentle support, while wide fabric shoulder straps ensure a seamless fit. With an elastic-free bottom band and armholes, experience irritation-free wear all day. The pull-on design eliminates the need for closures, and seamless bonded technology makes it completely invisible under clothes. Whether lounging or on the go, this bra offers the perfect blend of style, support, and all-day comfort.
Return and Refund Policy
At Tweens, we prioritize your satisfaction and aim to deliver high-quality products. However, if you experience issues such as size mismatches or receive a faulty product, our return and refund policy ensures a seamless resolution.
Please review our policy carefully before initiating a return or exchange.
When Are Products Not Eligible for Return?
To maintain hygiene and quality, Tweens does not accept returns or exchanges for the following products:
- Panties
- Shapewear
- Lingerie Sets (Bra and Panty Sets)
Additionally, we do not accept returns or exchanges for products that:
- Are worn, washed, or have missing tags
- Are soiled or stained with glitter, lotion, or any other particles
- Emit perfume, lotion, or body odor
- Are missing their original packaging
- Were purchased during clearance sales or promotional offers unless faulty/damaged
Note: Any products returned that do not meet these conditions will be sent back to the customer at their expense.
Products Eligible for Return
You can return the following products under the following conditions:
- Bras: Eligible for returns due to size issues or in case of faults/damages.
Return Process
To ensure a smooth return process, please follow these steps:
- Initiation: Click on the WhatsApp icon on our website and select Start Chat. Send us a message with "Hi" or "Return" to initiate the process.
- Provide Details: Our system will guide you to submit the following details:
- Order ID
- Issue with the product
- Image of the invoice and the product
- Review & Approval: Our team will review your request and connect with you to resolve the return issue.
- Reverse Shipping Costs: If the delivered product matches your order and is not faulty, the return shipping cost must be borne by the customer.
- Inspection Process: After pickup, the product will reached at our warehouse where it will be inspected by our team within 1-2 business hours (Note: Duration of reaching of product at our warehouse might differ).
- Approval: Returns will only be approved if the product meets our eligibility criteria.
Refund Process
Once we have inspected the returned product and verified its eligibility, we will initiate the refund within 24 hours. However, the refunded amount will reflect in your account within 4-7 working days as per banking norms.
Important Guidelines for Returns
- Properly fold and pack the product as it was delivered.
- Ensure all tags and labels are intact.
Products that fail to meet the eligibility criteria will not be accepted, and the shipping costs to return them will be the customer's responsibility.
For further assistance, feel free to reach out to our customer care team:
WhatsApp: +91 8810405585
Email: care@tweens.in